What is 360-degree feedback?

 

In human resources, 360-degree feedback, also known as 'multi-rater feedback', 'multisource feedback', or 'multisource assessment', is employee development feedback that comes from all around the employee. "360" refers to the 360 degrees in a circle. The feedback would come from subordinates, peers, and managers in the organizational hierarchy, as well as self-assessment, and in some cases external sources such as customers and suppliers or other interested stakeholders. It may be contrasted with upward feedback, where managers are given feedback by their direct reports, or a traditional performance appraisal, where the employees are most often reviewed only by their manager. The results from 360-degree feedback are often used by the person receiving the feedback to plan their training and development. The results are also used by some organizations for making promotional or pay decisions, which is sometimes called "360-degree review."

 

360-degree feedback is a method and a tool that provides each employee the opportunity to receive performance feedback from his or her supervisor, peers, reporting staff members, coworkers and customers.

 

360-degree feedback allows each individual to understand how his effectiveness as an employee, coworker, or staff member is viewed by others. The most effective 360-degree feedback processes provide feedback that is based on behaviors that other employees can see. The feedback provides insight about the skills and behaviors desired in the organization to accomplish the mission, vision, and goals and live the values. The feedback is firmly planted in behaviors needed to exceed customer expectations.

 

The purpose of the 360-degree feedback is to assist each individual to understand his or her strengths and weaknesses, and to contribute insights into aspects of his or her work needing professional development.

 

Advantages of 360-Degree Feedback:

  • Provides objective, well-rounded views, expressed by a number of colleagues.
  • Increases involvement of people at all levels of the organization
  • Direct reports and peers, rather than managers/supervisors are better to judge some skills, such as leadership.
  • Increases understanding of the behaviors required to improve both individual and organizational effectiveness.
  • Individuals can better manage their own performance and careers.
  • Provides reliable and user-friendly feedback reports.
  • Feedback can provide organizational value, allowing us to identify needs and set goals for organizational development and training

Mr. Babu Mandava, CEO, IIC/Apollo says:

Hi Rajiv: Congratulations on your outstanding performance. Best wishes to you in the coming months and years.

Babu

Mr. Sunil Krishnaswamy, VP, Recruitment, IIC/Apollo says:

 

Rajiv’s role as a recruiter:

·         Recruit consultants/full time employees for Fortune 100 clients such as IBM, Motorola, AT&T, Verizon, Accenture, etc.

·         Searching and Identifying candidates utilizing databases, employee referrals, Internet, Agencies, sub-contractors.

·         Performing candidate background reference checks.

·         Pre-screening, Interviewing, negotiating, Closing, Coaching potential candidates.

·         Interacting with Recruitment/Marketing Managers for better understanding of the requirements.

·         Match and successfully place qualified IT candidates in Technologies such as CRM (Peoplesoft, Oracle), SCM (SAP, Oracle, Peoplesoft), ERP (SAP, PeopleSoft, Siebel) Object Oriented (JAVA, VC++, C++), Web Developers (Java, .Net, Visual Basic, Websphere), Data warehousing (Informatica, Essbase, Oracle), Lotus Notes Developers/Administrators,

·         Database Specialists/DBAs (Sybase/Oracle/SQL Server), Mainframe Developers, and Project Managers etc.

·         Updating the Team on emerging technologies.

 

Comments:

Rajiv follows the multiple level Recruitment process of assessing Candidates qualification comprising of the following steps:

1)       Educational Qualification check

2)       Communication skills check

3)       Validation of the employment with various clients

4)       Initial Pre-screening of Candidate Skills in relation to the required skills for the job.

5)       Candidate's attitudes, interpersonal skills

6)       Technical screening by subject Matter experts.

Rajiv has been very successful in International Recruiting, finding and recruiting qualified professionals from India, UK, Belgium, Canada for the high-end IT skills.

 

Rajiv has made several thousands of submissions for various job orders since May 2002. He has successfully recruited over 50 IT professional during the 18 months he has been with us. He is the go-to recruiter for finding quality candidates for skills, which are rare in the Market. He has been very successful in finding highly talented individuals with varied skills (ERP, EAI, Object Oriented, Data Architects/Administrators, Infrastructure Specialists, Network Security). Rajiv has been instrumental in finding qualified candidates within 24 hours of receiving requests even in the case of very rare skills too. Rajiv's Costs per hire has been generally low (Top 5 percentile). We had a specific project for IBM/Avaya for over 40 people with Siebel and SAP skills and Rajiv was able to find over 30 qualified candidates within 24-72 hours of receiving the job order.

Rajiv maintained excellent relationships with the Candidates before joining an assignment and also post joining too. He always ran the extra mile to make sure the candidate was very comfortable at the work place. He would provide all the information about the client, job description and required skills to the candidate before the Interview, Coach the candidate and make sure the candidate is accepted by the client. The candidates are very happy with him for providing a good break and for having identified a project, which is a 100 % match to their skills. This has resulted in Candidates referring other qualified people to Rajiv, which is a testimony of their satisfaction levels.
 

Recruiter’s ability to influence candidates and hiring managers and peers? 
Excellent

Recruiter’s ability to negotiate with candidates and hiring managers and peers? 
Excellent

Recruiter’s ability to manage multiple projects/priorities?
Very good at handling multiple Projects, good planning and Organization skills

Recruiter’s ability to solve problems? 
Good

Recruiter’s ability to make decisions? 
Good

Recruiter’s communication skills?
Rajiv's Written/Verbal/Listening/Inter-personal skills are excellent.

What key values did recruiter bring to the organization?
Rajiv is very dependable, has good work ethics, results driven, ambitious and brings lot of energy into his job.

What attributes do you think made recruiter successful in the role? 
Hard working, never give up attitude

To Whom It May Concern:

This letter is my personal recommendation for Rajiv Kandukuri. I have known Rajiv for several years. I found him to be consistently pleasant, tackling all assignments with dedication and a smile. Rajiv has worked with me as a Technical recruiter for the past five years. His responsibilities have included hiring and placing qualified IT candidates at various positions with our clients. He has established an outstanding rapport with everybody he has been in touch with. His ability to source the right candidates has been outstanding. Rajiv is organized, thorough in his paperwork, and is always on time.  

 

At IIC we continually recognize employees who seek more than a career. They are looking to make their mark in the IT industry. They come with dreams of high success and are willing to work hard. However, the IT industry is quite competitive and often tough to break into. Many with high hopes don’t survive the pressure. Others seem to handle pressure well, but lack creativity, guts or discipline. There is also a great need for these individuals to remain focused on the “big picture” and lead the company toward its goals.

 

Lastly, one must continue to grow and improve personally and professionally to reach the top. We recognize that Rajiv possesses many/all of these necessary qualities to succeed in this tough business. I have closely watched him develop into a fine leader. Additionally, Rajiv‘s desire to stay at the top of his game is clear as he consistently offers a fresh perspective and creative approach to projects.

 

The thing that impresses me the most about Rajiv is that he is constantly looking for new challenges, skill building and developing a resourceful network of colleagues that respect and admire him.

 

It is my belief that Rajiv will truly succeed in this industry by diminishing his shortcomings and improving his talents. I am confident that Rajiv will be an asset to any organization.

 

Sincerely, 
Rajan Bala - Recruitment Manager – IIC/Apollo

""Rajiv is the most aggressive recruiter I have come across so far in my 4 yrs of recruitment experience. When I came into the company 2 yrs back all I heard was recruiters and recruiting managers talking about Rajiv. The Buzz was how did he find someone in 30 mins. For a recruiter to close one of the toughest requirement in 30 mins and find the ideal candidate he has to be knowledgeable with the technology and should be an expert in boolean logic to frame the keywords for the search. I thought Rajiv possessed all of these qualities. He comes up with the most innovative "Out-of-the-Box" sourcing strategies. Each and every candidate that Rajiv brought into the resource pool for a job requirement is worth a million dollars. He has tons of Recruitment certifications to go with his unique sourcing skills. I strongly recommend Rajiv as a Recruiter and even as a Recruitment manager as he sometimes raises the performance level of each and every team member when the chips are down. I take a bow for his skills in IT Recruitment and wish him good luck"

Mohamed Ali - Technical Recruiter, IIC/Apollo

Rajiv's contribution in placing Thomas Hyer is huge to IIC and its future.  This placement reopens Motorola after a 16-month hiatus due to their poor business climate. I am hopeful that this placement will signal a resurgence in the level of business we used to enjoy at Motorola. 
 
Thanks to Rajiv and all recruiters who have been struggling tirelessly with this account in the past months. 
 
Ron Telleysh
Vice President, Western Region

Thanks Rajiv,

As usual when the chips are down for me, you come to the rescue..... thanks a ton...

 

Rajiv,

As always, you and your systems leave me in total admiration of yr work.....

 

Venkat S Mantha,

Vice President, Indotronix International Corporation

Rajiv is responsible for Full-Life Cycle / End-to-End Recruiting which include:

     Sourcing, Technical /Behavioral Screening, Resume Making, Coordinating Interviews, Reference Checking, Offer Negotiation, Closing and Documentation as per the policies, systems and procedures of the organization.

          Maintaining candidate’s data as per procedures of the organization.

Rajiv always adapts multiple strategies to source candidates. They include internal Resume Database, networking, cold calling, referrals, Internet resources such as Career Websites, Newsgroups, third party candidates etc.

He has excellent communication and negotiation skills. He is very creative and innovative. He is a very good listener and learner, which really make him the best. He uses his top-notch technical and interviewing skills to source highly qualified candidates. His attitude to ‘succeed and being seen or recognized as best among the peers’ is what drives him to perform and exceed his targets. He is a very hardworking and dependable person.

Rajiv is a quite an enterprising person. He maintains good relationship with everyone in the organization. His colleagues and consultants always speak very high of him. He also has excellent problem solving skills. Whenever he has come to me with a problem, he always brought a solution along.

I wish him the very best.

Kameswar R Tulasi, Recruitment Manager

Rajiv,

Thanks for making it happen. Continue the good work.

 

Subba,

Account Manager, IIC/Apollo

I have known Rajiv after I joined IIC about a year back. The indelible mark of Rajiv is apparent not only at work but also in less serious and more playful places details of which I prefer not to share. Talking of 360 degree, Rajiv is well rounded. He can lock up at work and open up to friends, with equal ease. I wish him success in all his endeavors.

  

Rana S.Gautam - Technical Recruiter

Indotronix International Corporation/Apollo Consulting

Rajiv is an excellent recruiter and talent scout. The first thing that comes to my mind is the true dedication and passion he has for his work. He loves what he does and works hard to take it to the level of perfection.

I and other Account managers in the company always look at him as a vital team member in supporting our engagements. He not only works to find the best candidates/consultants for the company but also make sure that the consultants understand our company, job responsibilities, culture and other important aspects related to the opportunity they are presented.

Over the last 5 years with the company working as a senior recruiter he has earned the credibility of a subject matter expert and advisor for his exceptional recruitment skills.

Again he is a great asset to our company and I enjoy working with him everyday.

Regards,

Sumit Bhandari - Account Manager, IIC 

"What do I say about Rajiv....I would like to call him my mentor in the field coz i have learnt all that I know from him, though I doubt if I have done justice to all that he taught me....He has a lot of passion for his work whether it is getting all the information about the requirement; or talking to the candidate; or hunting the managers down to know the status of his candidates, you can always see the guy running around to make things happen...Rajiv knows the in and outs of recruitment life cycle and maybe some more.....He is the go to guy for the hardest and rarest skills; has excellent command over his language and is very confident when talking to candidates or clients....Rajiv has very good managerial skills and would be an excellent addition to any team that he joins and I would vouch for him any day...."

Anup S Pillai, Technical Recruiter - IIC/Apollo